Faulty or Damaged Goods
If the delivered goods are faulty, or damaged upon delivery, please contact us within 24 hours of receipt of delivery so we can help you return the item(s). If goods are to be returned for a reason other than the previously listed, please contact us and we will advise you on how best to return the item(s).
Returned products must be returned unused, apart from when they are faulty, including any original packaging and accessories.
It is your responsibility for ensuring no damage occurs to the product on its return, therefore we recommend a recorded delivery service. The return cost will be your responsibility unless the item is faulty.
We aim to refund you within 10 working days. This refund time does not apply to any perishable items.
This does not affect your statutory rights as a customer.
Should you need any further details please contact us below.